1. Acceptance of Terms
By accessing this website or availing any service offered by SME Experts, you confirm that:
You have read, understood, and accepted these Terms;
You are legally capable of entering into a binding agreement;
These Terms shall constitute a valid and enforceable contract between you and SME Experts. SME Experts reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website shall constitute acceptance of the updated Terms.

2. Nature of Services:- SME Experts provides business consultancy, startup advisory, legal-compliance support, digital services, financial documentation assistance, and related professional services.
Important:- All services are subject to availability, internal approval, and successful onboarding. No advice given prior to formal agreement and payment shall be considered binding, professional, or actionable. SME Experts is not responsible for decisions made based on preliminary communication or informal guidance.

3. User Obligations:- By using the website or services, you agree and undertake to: Provide complete, accurate, and truthful information; Not misrepresent your identity or business information; Use the website lawfully and not exploit it for fraudulent or harmful purposes; Maintain confidentiality of your login credentials and account activities; Not upload, transmit, or engage in any activity that may damage or disrupt SME Experts’ systems, servers, or reputation. Any violation may lead to immediate termination of access, cancellation of services, and legal action.

4. No Warranty & Limitation of Liability:- To the fullest extent permitted under Indian law: SME Experts makes no warranties or guarantees regarding accuracy, completeness, timeliness, or suitability of any information on the website or services. All use of the website and services is at your own discretion and risk.SME Experts shall not be liable for: Loss of data, revenue, goodwill, or business; Delays caused by government portals, third-party agencies, banks, incubators, investors, or external systems; Failure caused by inaccurate information provided by the user; Any indirect, incidental, or consequential damages. Your sole remedy, if any, is limited solely to the amount paid to SME Experts for the relevant service.

5. Intellectual Property Rights:- All content on the website, including text, images, logos, trademarks, videos, documents, and software, is the exclusive property of SME Experts.
You may not: Copy, reproduce, modify, distribute, or exploit any content;
Claim any copyright or intellectual rights over SME Experts’ materials; Use SME Experts branding without prior written authorization. Any breach will result in legal action and strict enforcement.

6. Third-Party Links & Integrations:- The website may contain links to third-party websites. Clicking these links means you agree that: SME Experts does not control third-party platforms; SME Experts is not responsible for their content, policies, or operations; Your usage of third-party websites is governed solely by their respective terms.

7. Payments & Refunds:- Payments made to SME Experts are for specific services and are non-transferable. Refunds are provided only if SME Experts fails to deliver the agreed service, subject to internal verification. No refund will be issued if: You fail to submit documents, information, or approvals required for service delivery; You discontinue the service midway; Delay is caused by government departments, third-party agencies, or uncontrollable factors; You fail to raise a refund request within the stipulated time. Refund timelines vary per service category and will be mentioned in the relevant policy or agreement.

8. Force Majeure:- SME Experts shall not be liable for failure or delay in performing obligations due to circumstances beyond reasonable control, including but not limited to: Natural disasters, Government restrictions or portal failures, System outages, War, strikes, lockdowns, or pandemics. In such events, obligations shall resume once circumstances normalize.

9. Privacy & Data Handling:- Any personal or business information shared with SME Experts will be processed as per our Privacy Policy. By using our website/services, you grant permission to SME Experts to: Contact you for service-related communication; Use your data as required for service execution; Share your information with authorized partners when necessary. SME Experts shall not be held responsible for breaches or unauthorized access occurring due to user negligence or third-party vulnerabilities.

10. Termination of Services:- SME Experts reserves the right to suspend or terminate your access or service contract if: You violate these Terms; You misuse SME Experts’ name, documents, or reputation; You engage in fraudulent, abusive, or unlawful behavior; You fail to make timely payments or submit necessary documentation. Termination does not entitle you to a refund unless specifically stated in the service agreement.

11. Indemnification:- You agree to indemnify and hold harmless SME Experts, its directors, employees, partners, and affiliates from any claims, damages, losses, liabilities, or expenses arising from: Your misuse of the website; Your breach of these Terms; Your violation of laws or third-party rights; False or misleading information provided by you.

12. Governing Law & Jurisdiction:- These Terms shall be governed exclusively by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

13. Contact Information For all concerns related to these Terms, you may contact us at:
Email: connect@smeexperts.in
Phone: +91 93761 64000
Address: Palladium Building, B1-1201, Corporate Road, Prahlad Nagar, Ahmedabad, 380015, Gujarat.